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Account Hacking?

Posted: Mon Mar 16, 2009 1:33 am
by Logos
What's the deal with that? GMotD - was it a joke? Or did something happen?

Re: Account Hacking?

Posted: Mon Mar 16, 2009 6:38 am
by Chamomile
An account got hacked and a fair amount of stuff was looted from the guild bank. Tickets have been opened for reimbursement of the loot.

Re: Account Hacking?

Posted: Mon Mar 16, 2009 9:53 am
by Daewen
To add some more info: the accountholder knows they were hacked and are also working with GMs on that. What we lost were the BoEs, gems, herbs, primals. I'm pretty confident we'll be getting stuff back anyway, but the gear would have been mostly unused anyway, I could re-stock the gem supply from my personal stash immediately, the herbs would take a few herbalist-hours, and the primals weren't seeing much use- we're perpetually out of stock on eternals anyway.

Now, if we had lost the food supply, there'd be a reckoning!

Re: Account Hacking?

Posted: Mon Mar 16, 2009 10:43 am
by Yryche
Do we have any idea how they were hacked?

Re: Account Hacking?

Posted: Mon Mar 16, 2009 11:03 am
by Texaporte
Yryche wrote:Do we have any idea how they were hacked?
Not right now - I'll keep in touch with Florian and Tang.

Would this be a good time for a lecture on how to protect your account? (I mean, other than "buy the Blizzard validator")

Re: Account Hacking?

Posted: Mon Mar 16, 2009 1:30 pm
by fhatee
who's using the blizzard validator?

Re: Account Hacking?

Posted: Mon Mar 16, 2009 1:54 pm
by Daewen